How to Protect PDF Today Blog

Here’s a good case study on what’s wrong with a lot of customer service associated with internet products, these days. I recently had an unfortunate encounter with Matthew Griffin (trading as G.N.I. Marketing), an internet marketer who distributes Private Label Rights (PLR) and other info products – typically by blasting out emails to subscribers on a regular basis.

Unfortunately, a number of his products have proved disappointing and I want to warn you to stay away from purchasing such products, after the disastrous experience I had. The product in question was ‘PLR Cable’ which purports to be an internet TV application that comes with PLR rights.

I’ve been interested in the internet TV niche for some time, as it has a lot of potential and there is a good deal of traffic for it on Google, Facebook and other sources – especially for sports. The PLR Cable product itself is very poor, and would be unacceptable for me to sell it to any of my customers or friends – it just does not work as advertised.

But rather than focus on the product, what I want to focus on in this post, is the awful experience I had with Matthew’s customer service (or lack of it) following significant installation problems with his program.

Here’s a transcript of the PayPal resolution process, so far – makes for interesting reading (I’m the Buyer-OnVideo1). Note the accusation at the end of the exchange – what a nice way to treat a customer;

From Buyer – OnVideo1

7/15/2010 02:42 PDT

Requesting refund. Registration does not work

From Seller – G.N.I. Marketing

7/15/2010 12:01 PDT

Registration issues have been resolved. Sorry, was a misunderstanding on how the software operates, but has been fixed.

Ok, got the problem fixed. I would like you to redownload all the sales material here:

http://plrcable.com/cablemazster.com

Make sure to uninstall all related world wide web tv on your computer, then reinstall

the software. When it prompts you for a registration code, here is the new one (copy and paste into your browser):

http://softlocker.net/ca.asp?l=469&p=[redacted]

That URL will be included in your sales material that you are downloading again.

This should solve all the problems for you and you should be good to go. If you

have any more questions, or run into anymore problems, please let me know.

Talk Soon,

Matthew P. Griffin

From Buyer – OnVideo1

7/15/2010 22:07 PDT

Unable to install – requesting refund

From Seller – G.N.I. Marketing

7/15/2010 23:49 PDT

It works fine. All my customers are using it. I have no way of knowing if you are requesting a refund and then still using my software. I have tested it true and as long as you deleted all the old files, and download the new ones, there should be no problem. Here is the link again:

http://plrcable.com/cablemazster.html

Let me know how it works for you.

Matthew P. Griffin

From Buyer – OnVideo1

7/15/2010 23:53 PDT

Requesting refund. Unable to install.

No response needed. We’ll automatically escalate this to a PayPal claim on 22nd. Thanks

From Seller – G.N.I. Marketing

7/15/2010 23:59 PDT

Ok…escalate…but you should really try to use the software because it works. And when paypal tries it and sees that, they are going to rule in our favor. There is nothing wrong with the software. There is even a Mac OSX installer on the download page. I cannot understand why you would say that it will not work. It works, tested and true for everyone that has purchased and every one I’ve had test it.

From Buyer – OnVideo1

7/16/2010 00:02 PDT

OK, will be interesting to see. In addition, I will be posting your comments and lack of response on my blogs. It’s unfortunate I have to do that, but I believe my subscribers need to be warned about you.

I’ll ensure the blog posts rank highly in Google, next to your name and products.

From Seller – G.N.I. Marketing

7/16/2010 00:08 PDT

You can do that. It will not effect me. Your the one that has bought a product that is now in perfect working order, bug fixed almost immedietly apon hearing from you…I kept in constant contact with you through here about it all. And now your the one saying it does not work when infact it does, so you are the one looking like a crook…like so many out there online, who buy, download product to use for life and then ask for a refund. I would understand if there was not an instant fix for the problem you stated above, but there was. All Internet Marketers know very well the type of customer you are, buying a really good product and then requesting refund, knowing that you can use it even after refund granted. I bet you will not post this message in your blog.

From Buyer – OnVideo1

7/16/2010 00:14 PDT

Actually, I’ll post everything including your comment above, and will send you the links.

Here’s six pages of pure content for you, on how you can use “covert ” persuasion tactics to get where you want (and need) to be when you want to convert a click to a sale. Here’s what’s included in your PDF report; - why consumers today are totally “out of control” and how you can take advantage of it - how the very first philosophers acknowledged in order to bring another around to your way of thinking, it’s very beneficial to disclose _______________ - As a seller your best technique to deliver the desired conclusion is to include ______________________ - In a recent study, a majority of Americans tended to choose the ______________ option of ____________ - When doing this as a marker, the issue for your prospect turns into _________________ not ___________________ - and much, much more No opt-in or shenanigans. Just click the link below and download six pages of pure PDF content. Talk soon, Roger P.S. This stuff really works, when you follow my step-by-step PDF guide.

CLICK HERE to Download Your New Covert Persuasion PDF Report

Fess up, it’s not easy to keep up with all the forms of marketing open to your business. And with so many forms of marketing available, you may wonder why video marketing  is superior to others for spreading your message. That is a good question that deserves a thoughtful response.

However, in order to understand why video marketing is so effective for your business, you must first understand what it is and what it involves. For people that think putting a short video together about their business is difficult, they will be amazed to find that it is actually not very hard to do. Read a little information on the topic as a way to determine whether or not this style of marketing will be effective for you.

If you think that video marketing may be good for your business, you should realize that you do not have to use an actual video. If you have a few photos of a product showing various views, you can combine them in a type of moving slide show. A person speaking without any background music or action is enough for you to make a video with.

That is one of the reasons why video marketing is helpful to your business. It doesn’t take much money or creative expertise to actually make a video. Just about anyone with basic computer skills can put one together, although of course the more money you invest in the product of a video the higher quality it will be.

You can use video marketing in a lot of ways which makes it so successful. You can use a video on your website to introduce new products, do a sales pitch, etc.

Other sites can also work with videos. Have you registered to become a member of Facebook? Many companies try this since it is an effective way of finding potential clients. You can add videos to these kinds of accounts; in addition, you can create accounts at social networking sites or YouTube. Video marketing is effective when used with these online sites since it directs them to your own site.

People like to see animated pictures with sound rather than just text; this makes video marketing a good option for many. It is attractive to the eye and is sure to deliver the message to prospective customers. Even if people really don’t “get” how your product works, they will remember it better if they hear a spoken message regarding the product. They are cheaper to work with than television commercials. Why consider utilizing some type of video marketing for your own company? They’re affordable, effective, and can increase your success online and in person as well.

Click the video above, to watch this pure content video.

This new video shows you three easy things you can do when setting up a wordpress blog and making a new post. Niche blogs are a great way to build organic traffic to your site.

Here, Hitesh shows us how to make three simple enhancements, each taking only a minute or two, regarding the title of your Blog post, Images and a free WordPress SEO plugin that’s proving very effective. Click the video above, to watch this pure content video.

Then, click the link below to watch the rest in the series.

You can get the next video in the series by >> CLICKING HERE

Most people who want to protect a PDF with security, don’t realize how easy it is for anyone on the internet to remove password PDF protection. In this video I demonstrate how to remove PDF password protection in 3-seconds.

PDF password protection simply is not good enough to provide real PDF security. If you want to have real PDF protection with an impressive presentation, you need to do something more.

The advanced version of Book Guard Pro, which costs $40 per publication, has this impressive level of security and a beautiful presentation many of your clients and readers will find impressive and easy to use.

For more details, please go to our Home page or contact us for free access to a live example, and support.